Field Notes

The Wi-Fi, the backups, and the passwords live in one person's head
There is a pattern we meet in almost every small business: the Wi-Fi, the backups and the passwords all live in one person's head. Read more...
The invoice test: deciding what to automate first
Everyone wants to automate the wrong thing first. Four questions find the right first project in about ten minutes. Read more...
Buy, don't rent: why you should own your stack
Almost every software purchase is actually a lease. The question is which parts of your stack should be rented, and which you should own. Read more...
What an infrastructure audit actually costs, and what it catches
The most common question about infrastructure audits is the one everyone is embarrassed to ask: what does it cost, and is it worth it? Read more...
How we automate invoicing without SaaS lock-in
The invoicing flow is usually the first thing a business asks us to automate, and it is the best first project we know of. Here is how we build it without locking you into rent. Read more...